Warranty that actually protects you.
Every renewed laptop, MacBook, tablet and device is professionally tested, certified and backed by reliable after-sales support for complete peace of mind.
Protected.
Clear.
Reliable.
What’s covered and what’s not.
Our warranty is designed to be transparent, simple and easy to understand before you purchase.
What’s Covered
- Hardware defects not caused by misuse
- Internal component issues such as CPU, RAM or motherboard faults
- SSD or HDD faults affecting normal use
- Battery issues below accepted health threshold
- Major display faults such as dead pixels or malfunction
- Charging and power-related faults
What’s Not Covered
- Physical damage, drops, cracks or liquid damage
- Damage caused by misuse, negligence or mishandling
- Unauthorized repairs or product modifications
- Software issues caused by third-party installations or viruses
- Normal wear and tear or minor cosmetic marks
- Natural battery wear over time
Coverage built for confidence.
Simple terms that keep your purchase protected and your experience stress-free.
Purchase
Warranty starts from the date of delivery and requires proof of purchase.
7 Day Return
No-question-asked return period for eligible products after delivery.
1 Year Warranty
Hardware warranty applies to eligible covered defects under normal use.
Support
Our team guides you through inspection, repair or replacement options.
Easy warranty claim in 5 simple steps.
We keep the process clear so customers know what happens after they contact us.
Contact Us
Reach out with your order number and device issue.
Issue Review
Our team reviews the problem and guides the next step.
Send Device
Ship or arrange pickup where available.
Inspection
We inspect and confirm whether it is covered.
Repair / Replace
We repair, replace or provide a suitable resolution.
Clear responsibilities protect every customer.
To keep claims fair and transparent, warranty coverage depends on inspection results, proof of purchase and normal product use.
Support that continues after purchase.
Certified Devices
Products are tested, cleaned and prepared before sale.
Hardware Protection
Eligible defects are covered under clear warranty terms.
Fast Claim Process
Simple claim steps keep the process easy to follow.
After-Sales Support
Our team is available to guide you when help is needed.
Need help? We’re here for you.
Use the details below for warranty claims, product support or customer assistance.
Email Support
warranty@remacit.ae
WhatsApp Live Chat
+971 50 767 3439
Visit Contact Page
Get full support details, enquiry form and direct assistance.
Every renewed device deserves real protection.
Shop professionally tested products backed by transparent warranty terms and reliable support.
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